Frequently Asked Questions

KeyCenter provides AI agents that automate Amazon operations, including inventory and warehouse management, analytics and forecasting, listings, repricing, advertising and customer service, across multiple marketplaces.

We serve Amazon sellers and brands of all sizes, from growing businesses on a single marketplace to enterprises selling across many countries with FBA, 3PL and their own warehouses.

We support 20+ Amazon marketplaces, including Japan, the US, the UK, major EU countries, Canada, Mexico, Australia, Singapore, the UAE and more.

Typical onboarding takes about two to four weeks, depending on catalog size, the number of marketplaces and any WMS or ERP integrations.

No. Our team handles setup and integration, and you manage everything through an easy-to-use dashboard with reports and approval workflows.

Yes. The consultation and assessment of your current operations are free, with no obligation to sign up.

Starter and Growth plans have no initial setup fee. Enterprise onboarding is included in a custom quote based on your requirements.

The minimum contract is one month. You can cancel at any time, effective from the next billing cycle.

We accept bank transfer and major credit cards. All prices are in Japanese yen and include tax.

Yes. You can upgrade or downgrade as your business changes, and the new plan applies from the next billing cycle.

We connect through Amazon’s official Selling Partner API and Amazon Ads API using authorization you grant. We never ask for your Seller Central password.

Yes. You can revoke API authorization from Seller Central at any time, which immediately stops our access to your data.

Data is encrypted in transit and at rest, access is restricted on a least-privilege basis, and our practices are aligned with ISMS principles.

Our agents are designed to follow Amazon policies and operate within rules and limits you set, with human approval available for sensitive actions. Compliance with Amazon policies remains your responsibility.

No. KeyCenter, operated by I’s Co., Ltd., is an independent company and is not affiliated with, endorsed or sponsored by Amazon.

You decide. Each agent can run fully automated within your rules or require approval before taking actions, and all actions are logged.

No. Your data is not used to train third-party models without your consent.

Accuracy depends on data history and category, and improves over time. Forecasts are decision support, not guarantees, and we review performance with you regularly.

Yes. Reports and data can be exported, and upon termination we can provide your data in a standard format.

We combine our own forecasting and optimization models with leading cloud AI services, selected to meet our security and data-handling standards.